Security work flows from Thames Water | Case Study | Zaun Ltd

Security work flows from Thames Water

Security work flows from Thames Water

The Challenge

The UK’s largest water and waste company is aiming for savings of £500,000 over the next three years in the supply and installation of security fencing and gates across its estate that supplies water to over 14 million people.

However, given the risk of accidental pollution, theft and mindless vandalism, safety and security must not be compromised in making the savings across its 600 sites that supply 2,600 million litres of tap water and treat more than 4 billion litres of sewage per day.

The Solution

Thames Water Utilities chose Zaun as one of four appointed contractors for their three-year framework agreement for the supply and installation of security fencing and gates, with an option to renew for a further two years, worth around £2 million, and one of three for their ongoing maintenance.

Thames is looking for savings and the benefits of dedicated account management, certified and experienced perimeter protection designers, engineers and technicians, access to new and innovative products and robust management reporting linked to an exacting service level agreement. Zaun proved its reputation with Thames Water during its multi-billion pound London Tideway improvements to create a cleaner healthier River Thames, on which Zaun addressed some complex planning issues and security needs.


Zaun designed, manufactured and installed its ArmaWeave, the highest rated single panel fencing solution for defending against forcible attack. This solution meets Thames’ security requirements and enables certain installation concerns to be mitigated.

Zaun has also put in Axiom, turnstiles, vehicle barriers and pedestrian access controls across the Thames’ estate.

Nothing is ever too difficult or too much of a problem for Zaun as they always come up with a solution, over and above just providing the services asked for. It makes all the difference.

Thames Water Operational Security Specialist