Standards agencies give Zaun resounding bill of health

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Production and customer processes at a leading steel fencing systems manufacturer have been through the mill of audits in recent weeks – by customers, the security rating standards body and an international certification agency.

Firstly, Zaun’s processes have been re-certified to the 2015 standard of ISO9001 by Bureau Veritas. The 2015 standard puts more emphasis than its 2008 predecessor on stakeholder impacts and requires greater awareness of risks by the manufacturer.

Conversely, the scrutiny by the Loss Prevention Certification Board at the Buildings Research Establishment is entirely on the security performance of products in their actual installed state. As a result, Zaun’s SR product range has been re-accredited to SR4 to SR1 ratings.

But the acid test surely is when a customer with the need for Critical Protection of National Infrastructure (CPNI) gives you a ringing endorsement – which is exactly what one of Zaun’s largest and longest-standing CPNI clients has just done.

Quality control and health & safety manager Dave Sayers, who has driven continuous improvement at Zaun, has a raft of developments to put in place for the new standard, emphasising people, training, and the environment.

He says: “This has to be driven from the top, so senior management has to be on board to ensure we embed a passion for people, training and the environment and a focus on quality and excellence throughout the organisation.

“The first thing any auditor does is to interview a director to ensure there is senior management buy-in.”

Just last month, Bureau Veritas gave Zaun a ‘flying colours’ re-certification of its ISO9001 standard with only a couple of observations for improvement.

Zaun has undertaken extensive work through its continuous improvement plan to understand its processes and how they interact and impact each other.

It is now monitoring that all deliveries arrive right first time, including being on time, in the right quantity and of optimum quality. It has also introduced KPIs for complaints handling and is so far performing pretty favourably.

Sayers says the drive is never ‘for the sake of getting the certification but is rather driven by customer demands.

About Zaun

Zaun Limited is the sole remaining manufacturer of welded and woven mesh fencing systems that manufactures the entire system in the UK.  Zaun makes the mesh, fencing panels, posts, clamp bars and fixings at its state-of-the-art five-acre production facility in Wolverhampton in the West Midlands.  Products have been tested and approved by testing organisations including CPNI, LPCB and Secured by Design.

Zaun works very closely with all stakeholders within the business including employees, local, national and international suppliers and a long-established customer base of fencing contractors to design, manufacture and supply high-quality fencing systems, increasingly often providing expertise in integrating PIDs and other systems into holistic security solutions.

Zaun was founded in 1996 and remains a private company solely owned by co-founder Alastair Henman with a regional office in Dubai.  It manufactures to ISO 9001 standards. It is also a member of the Perimeter Security Suppliers’ Association (PSSA), of which Alastair Henman is a director.

Zaun is a proud British manufacturer and founder member of the Made in Britain campaign, a key player in the UK fencing market and one of the fastest-growing companies in an increasingly competitive industry.

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